One of Miron’s long-standing cultural traditions is celebrating our successes as a team during annual summits. This past January and February, our entire team of office, warehouse, and field staff traveled to the newly completed Fox Cities Exhibition Center for summit events to celebrate the […]
Over the years, Miron has worked hard to understand the customer experience. We’ve researched the top brands in healthcare, manufacturing, financial, and not-for-profit industries. Here’s what we learned: organizations that intentionally design the customer experience to create specific emotional outcomes are the ones that outperform […]
The holidays are supposed to be a time of happiness and good cheer. While that often is the case, it’s also a time of year that can cause a lot of stress, depression, and anxiety. I read an article recently that describes a few of […]
When is the last time you walked outside? Near trees? Without a phone or electronic device? If you can’t remember, you’re not alone. According to the Environmental Protection Agency (EPA), the average American spends 93% of their life indoors (87% of this time is spent […]
In early 2017, Miron had the opportunity to work with Belmark Inc. on a press replacement project. The project utilized the latest in laser scanning and laser alignment (as opposed to traditional optics technology), decreasing the actual installation time by 40-percent when compared to traditional […]
Order takers are everywhere. I find them at the local Starbucks, my favorite restaurant, the hair stylist and even the place I get my oil changed. Picture a typical scenario: I go to an establishment, I want to purchase a product or service, and the […]
“All the world is a stage and we are merely players” ~ Shakespeare Ten years ago I read The Experience Economy and it profoundly changed my outlook on business. The idea that the last frontier for real business growth was the experience, that our […]