Category: Customer Experience

Food Processing

Local partnership presents inaugural Food Energy Forum

Posted on Apr 3, 2018

The inaugural Food Energy Forum was recently held at Miron Construction Co., Inc.’s headquarters in Neenah, Wisconsin, in partnership with Focus on Energy and the Midwest Food Products Association. More than 90 food industry engineers, managers, and owners participated in the event, which provided a […]

Miron Construction

Customer Experience Built for Delight, Not Just Efficiency

Posted on Dec 14, 2017

Over the years, Miron has worked hard to understand the customer experience. We’ve researched the top brands in healthcare, manufacturing, financial, and not-for-profit industries. Here’s what we learned: organizations that intentionally design the customer experience to create specific emotional outcomes are the ones that outperform […]


Miron Construction opens new Cedar Rapids office

Posted on Oct 11, 2016

Miron Construction Co., Inc. announced the opening of its new office in Cedar Rapids, Iowa, which was constructed to better serve the organization’s clients in Iowa. The new location, which opened this month, is located at 355 French Ct. SW, Cedar Rapids, IA 52404. Miron […]

Steve Tyink

The Waiting Game

Posted on May 25, 2016

We’ve all been there…waiting for our doctor in the Waiting Room. The name itself suggests just exactly what you’ll be doing…waiting. “Welcome to our waiting room,” says the receptionist, “the doctor will be right with you.” So you sit, staring at the person across from […]

Steve Tyink

The Evolution of Customer Care

Posted on Apr 26, 2016

So, I’m at Nordstrom Rack the other day in the shoe section. Over the intercom I hear a promotion about using a credit card to check-out anywhere…just find one of the team members in a green shirt and they will complete the transaction from anywhere […]