So Much To Be Thankful For

Posted on Nov 23, 2010

“Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” —Melody Beattie As we descend upon the holiday season we are reminded that this is a time for family, friends and giving thanks. Miron has a great deal to […]

Responsible Recycling

Posted on Nov 16, 2010

What started out as a recycling plan quickly developed into something bigger. When two major cell phone companies merged, many corporate Miron Construction employees were left with perfectly good, albeit used, phones they could no longer use. It was obvious these phones needed to be […]

Customer service is more than just order taking

Posted on Sep 28, 2010

Order takers are everywhere. I find them at the local Starbucks, my favorite restaurant, the hair stylist and even the place I get my oil changed. Picture a typical scenario: I go to an establishment, I want to purchase a product or service, and the […]

Creating “WOW” moments for your customers

Posted on Aug 25, 2010

  “All the world is a stage and we are merely players” ~ Shakespeare Ten years ago I read The Experience Economy and it profoundly changed my outlook on business. The idea that the last frontier for real business growth was the experience, that our […]