Tonya Dittman

Customer Experience Built for Delight, Not Just Efficiency

Posted on Dec 14, 2017

Over the years, Miron has worked hard to understand the customer experience. We’ve researched the top brands in healthcare, manufacturing, financial, and not-for-profit industries. Here’s what we learned: organizations that intentionally design the customer experience to create specific emotional outcomes are the ones that outperform […]

Innovation

Innovation in Action

Posted on Nov 21, 2015

On November 19, 2015, Miron hosted an Innovation Roundtable organized by Insight Publications at our corporate headquarters in Neenah, WI. The roundtable was held in Miron’s new Construction Innovation Lab and began with a live demonstration of the lab’s technical capabilities as well as a […]